MyIH3.119.0 - App Store

Independent Health’s free MyIH app brings members the RedShirt(R) Treatment whenever and wherever they need it - with the convenience of finding a doctor or provider, access to their member ID card, benefits information and more!

Serving all of Western New York from its home in Buffalo, NY, Independent Health is a not-for-profit health plan dedicated to helping members get and stay healthy. Learn more at independenthealth.com.

App Features:

Find a Doctor - Search for a doctor, specialist, pharmacy, hospital or urgent care facility in your network quickly and easily.

My ID Card - Access your member ID card to view and share at doctor appointments or whenever needed.

My Benefits* - View plan details and benefits - right on the spot - for everyone covered under your plan.

My Deductible Tracker* - Check your status and always know where you stand in meeting your in-network deductible.

My Doctors - Access, manage and update your primary care providers.

My Claims* - Check on the status of claims from your account - including provider details, cost share and Explanation of Benefits documents.

My Documents* - Review your personal plan documents, contract, and statements.

Secure Message Center - Receive and view your secure messages from Independent Health.

Health Extras* - View your Health Extras balance and monitor your activity.

Health Apps* - Access to tools and resources to help you better manage your health and achieve wellness goals.

Live Chat* - Chat with a member services representative about claims, benefits or any question you might have as it relates to your plan.

Safe and Secure - Create an Independent Health member account in the MyIH app or use your online member account to securely access your personal information.
* Available on select plans.

Version History - Minor bug fixes 3.119.0 Oct 2 - Lifestyle Benefit MAP Addition. For members that are eligible for the “Pathways” nutrition benefit choice, a Member Action Plan has been added to allow for choice after the Activation experience.
- Minor bug fixes including scroll ability in registration, updates to the MediSource and MediSource Connect handbook links in Activation, enabling add/change PCP and OBGYN in Activation, correcting the Health Apps back arrow destination, display of the “download app” CTA for Foodmsart health app, and removal of Foodsmart link for MediSource/MediSource Connect members. 3.118.0 Sep 10 Minor bug fixes 3.117.0 Aug 25 - Enhancements made to Rx Compare Cost Experience
- Minor bug fixes 3.116.0 Jul 30 Rx Claims Details Enhancements
- An update to Pharmacy claims on the claims page to include the prescriber name; giving the member additional information for each claim
Medicine Cabinet
- A centralized medication view, giving members easier access to their recent medication history
Minor bug fixes 3.115.0 Jul 15 Minor bug fixes 3.114.0 Jun 22 Minor bug fixes 3.113.0 Jun 18 - Introduced log in with Passkey
- Minor UI enhancements and bug fixes 3.112.0 May 29 Nations Widget Update
- Independent Health's affiliate vendor is adding the Medicare transportation benefit to its offerings. To raise awareness, the MyIH mobile app has been updated with new language and a new logo.
- Minor bug fixes including suppressing the ID Card page menu item for members with no ID card issued, corrected documents and claims filter issues, adjusted Activation benefit overview scroll ability on smaller viewports, etc.
- Enhanced user experience when setting their MFA phone number by allowing members to select from multiple phone number options returned from enrollment information. 3.110.0 May 11 Minor bug fixes 3.109.0 Apr 20 - Members can now see their last successful login from their profile.
- Minor enhancements and bug fixes. 3.108.0 Mar 27 - Added Pneumonia MAP Detail Card
- Enhancements to global app components, including Feature Item, User Chip, and PCP Selection
- Bug fixes and performance improvements
- Activation Summary Updates: Members can now view a year-round summary of their completed digital plan review, including benefits, doctors, and programs 3.107.0 Mar 6 Minor bug fixes 3.106.0 Feb 13 - Enhancements made to improve security
- Minor UI updates
- Minor bug fixes 3.105.0 Jan 26 - Minor bug fixes 3.103.0 12/22/2025 Minor bug fixes 3.102.0 12/19/2025 - Security enhancements 3.101.0 12/03/2025 -Security enhancements
-Updates to Action Plan
-Bug fixes and maintenance items 3.100.0 11/20/2025 - Enhancements made to preference hygiene.
- Minor bug fixes 3.99.0 11/06/2025 -Self-Funded Activation: Introducing digital activation to self-funded members starting in 2025, allowing access to plan coverage, benefits, providers, and rewards.
-Bug Fixes and Performance Improvements 3.98 10/23/2025 - Minor bug fixes 3.97.0 10/16/2025 - Enhanced security through multi-factor authentication
- Minor bug fixes 3.95.0 10/01/2025 - Minor UX updates
- Minor bug fixes 3.94.0 08/25/2025 - Minor bug fixes 3.93.0 08/07/2025 Minor bug fixes 3.92.0 07/17/2025